Wednesday, October 26, 2011

How to Enable Version Control in ARS?

Hello everyone,

Version control is one topic where you need to setup on development environments to prevent implementation conflicts. ARS provides a version control system where developer has to reserve an object before modifying it and release after modification. In AR Server Information form, you will see a tab called Version Control:

In this tab, you have the option to enable "Object Reservation". Enabling this option will create a record in form "AR System Version Control: Object Reservation" for each object modification. If you need to modify an object which is reserved by another colleague, you should not change it :) If you really need to do this, you can delete the record from this form and make a refresh on the object list in Remedy Developer.
Second option in Version Control tab is "Object Modification Log" which creates a log entry in form "AR System Version Control: Object Modification Log" in case an object is modified. Idea is very basic: You can track the changes made to a particular object. If you enable the option "Save Definition Files", then old definition files will be saved within the object modification log.

Saturday, October 15, 2011

How to Convert Oracle Timestamp to Remedy Date?

Hello, I guess this is one of the questions which is popping up all the time. The best way for this is to design a form where you have on one side Date/Time Field and on the other side Integer field as below:

Behind the button in the middle, write an active link and assign Date/Time Field to Integer field in a SetFields action.

Friday, October 14, 2011

How to grep for ar system processes?

Hi guys,

Today I would like to give you a simple but useful command. With this command, you can see all Remedy processes running on the server, AR Server processes plus DSO processes:

ps -ef | grep arserv